How a talent team works: Karen Haynes

Anthony Haynes writes: On this blog we run an occasional series introducing members of our team. The aim is two-fold: to help our stakeholders to get to know us better; and to explain how the team in a talent agency works.

Here, I interview Karen Haynes (pictured left).

Q. Karen, your job title is Business Administration & Communications Manager. What does that involve?

The ‘business administration’ part entails back-office work such as finance.

My job exists so that customer-facing colleagues can focus wholly on clients and candidates.

The ‘communications’ part involves supporting the Directors’ external and internal communications.
 
Q. What does your working day/week look like?

I work part-time for FJWilson. A typical morning might involve sending invoices, paying bills, chasing overdue invoices (hopefully not too often!), liaising with an umbrella company over contractor arrangements and with our bookkeeper on financial records…

Some of the most interesting comms work I do consists of interviewing clients and candidates for the FJWilson blog. I enjoy writing and editing generally, even if it’s ‘just’ improving the presentation of, say, a health and safety policy.

Q. What attracting you to working in talent acquisition?

Recruitment has formed a continuous thread in my working life – from working in a Jobcentre as a new graduate to roles with a career development organisation, CRAC.

Q. What kind of work were you doing before you came to FJWTS?

When I’m not working for FJWilson I’m a Director of a micro business, Frontinus Ltd, a communications consultancy working mainly in the engineering and infrastructure sectors.

Q. And what about you out of work: what do you like doing?

I love spending time in our caravan in North Yorkshire, which my family acquired last year - walking in the Howardian Hills and further afield, outdoor swimming in the summer: bliss! 
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